WEB: Observed
Availability and journeys
Website & Android app maintenance Your product,
always at its best.
Proactive monitoring, upgrades, bug fixes, backups, and continuous improvements for websites and mobile applications.
Build a care planExplore coveragePRODUCT HEALTH PRACTICE
Quiet systems.
Clear signals.
A focused maintenance layer watches the product, prioritises what matters, and keeps releases moving without avoidable firefighting.
ANDROID: Reviewed
Compatibility and releases
BACKUPS: Planned
Retention and restore paths
SECURITY: Maintained
Dependencies and exposure
WHAT WE TAKE CARE OF
Maintenance that protects
momentum.
Choose focused coverage for a website, an Android product, or one joined care system across both.
Monitoring & alerts
Availability, performance, errors, certificates, and critical journeys are watched according to the agreed care plan.
Security & upgrades
Dependencies, platforms, permissions, and exposed surfaces stay reviewed, patched, and supportable.
Backups & resilience
Backup schedules, retention, and restore procedures are defined and reviewed to reduce recovery risk.
Fixes & enhancements
Prioritised bug fixes and measured improvements keep the experience useful as users and products evolve.
ISSUE RESPONSE
The right response
for the real impact.
Every request enters one visible queue, receives a clear priority, and moves through investigation, resolution, validation, and release. Exact acknowledgement and resolution targets are agreed in the care plan before support begins.
Critical
Product unavailable, data at risk, or a core user journey blocked.
Highest-priority triage
Major
Serious degradation with a meaningful operational or customer impact.
Priority response
Standard
Contained defects, routine updates, and planned maintenance work.
Scheduled care
HOW CARE WORKS
A calmer operating rhythm.
Audit
Understand the product, infrastructure, dependencies, risks, and current release process.
Stabilise
Resolve urgent weaknesses, establish backups, and connect essential monitoring signals.
Operate
Triage alerts and requests through one transparent, prioritised maintenance workflow.
Improve
Review patterns, remove recurring friction, and release measured enhancements safely.
BEFORE SUPPORT BEGINS
A care plan built around
your actual product.
Scope, access, priorities, and release responsibilities are documented during onboarding so both teams know what is covered and how work moves.
Supported product types
- Websites and web applications
- Android applications
- Connected web and app products
Onboarding inputs
- Repository and technical access
- Hosting and release workflow
- Known issues, backups, and monitoring
Working agreement
- Included systems and responsibilities
- Priority and acknowledgement targets
- Approval, reporting, and release rules
WHY PROACTIVE CARE
Coverage that stays
accountable.
One clear operating rhythm connects product health, prioritised response, and measured improvements across the systems you depend on.
Accountable care partner
ONE TEAM
A consistent technical partner keeps context, priorities, and follow-through connected.
Health visibility
ONGOING
Agreed monitoring signals and regular reviews make emerging product risks easier to see.
Connected coverage
WEB + APP
Website and Android maintenance move through one coordinated care workflow.
MAINTENANCE FAQ
Maintenance,
answered.
Straight answers about scope, ownership, and how website and Android app maintenance works day to day.
What does a website maintenance plan include?
Each plan covers the work agreed during onboarding, typically uptime and error monitoring, security patches, dependency and framework upgrades, backup checks, bug fixes, performance reviews, and small content or feature improvements.
Do you maintain Android apps as well as websites?
Yes. Android care covers crash and ANR review, compatibility with new Android versions, target SDK and library updates, Google Play policy changes, and planned releases alongside any connected website or API.
Can you take over a product built by another team?
Yes. Care starts with an audit of the codebase, hosting, dependencies, release process, and known issues, so risks are documented and stabilised before routine maintenance begins.
How are urgent issues handled?
Every request is classified as Critical, Major, or Standard. Critical issues such as outages, data risk, or blocked journeys are triaged first, and acknowledgement targets for each level are written into the care plan.
How is website and app maintenance priced?
Pricing depends on the number of products and platforms, the coverage you need, and the response expectations you choose. You receive a clear scope and quote after the initial audit.
Do we keep ownership of our code and accounts?
Always. Work happens in your repositories, hosting, and store accounts with the access you grant, and changes are documented so your team keeps full ownership and visibility.
KEEP THE PRODUCT MOVING
Replace firefighting with
proactive care.
Tell us what is running today, where the pressure is building, and what dependable support should look like.
Discuss maintenance